| 1. Parking |
Excellent
Good
Fair
Bad |
| 2. Security Men Conduct |
Excellent
Good
Fair
Bad |
| 3. Premises and Reception Area |
Excellent
Good
Fair
Bad |
| 4. Staff apperance and attitude |
Excellent
Good
Fair
Bad |
| 5. Communication with customer |
Excellent
Good
Fair
Bad |
| 6. Turnaround time (Time taken
to serve you) |
Excellent
Good
Fair
Bad |
| 7. Understanding and satisfying
your needs |
Excellent
Good
Fair
Bad |
| 8. General knowledge of staff on
products |
Excellent
Good
Fair
Bad |
| 9. Overall satisfaction as a customer |
Excellent
Good
Fair
Bad |